You will receive an e-mail from British Library informing you that it is available. This will contain instructions, the item request number and a hyperlink to your document. Click on the link while your computer is connected to the Internet and you can download the document.
Can I receive my articles via a personal email address?
Yes, so long as the computer you are using has Acrobat Reader 7 or 8 installed, and you can access the email to which the article has been sent.
Articles will only be sent to one email address – make sure the library knows the most appropriate one to use.
How many times can I print the item?
Please note: You are only allowed to access the document once.
Do not click on the link until you intend to download the document.
You are permitted to make only a single paper copy from the electronic copy. Once received and printed, the electronic file cannot be stored.
On receiving the email notification, how long have I got to download and print?
- The electronic copy is available on the British Library secure server for a period of 14 days, after which the file will be deleted.
- Any file not accessed in time will have to be re-requested at additional cost to you.
- You may not make any further electronic copies or convert the file into any other format.
- You may not cut and paste or otherwise alter the text.
You should take into consideration any time away (vacation, or travel for work purposes) that may result in you being unavailable to access and print out the document within the 14 day time period, BEFORE submitting your requests.
Can I save items on my hard drive?
You must not retain the electronic copy for future use. This is a requirement of the terms and conditions of the British Library’s Library Privilege Service and of sections 37-39; 41- 42 and 45-50 of the UK Copyright, Designs and Patents Act 1988.
All copies supplied are made under the Library Privilege Service and may not be further copied.
Great – I’ll get all the illustrations in colour!
YES!
We’re delighted to say that the BL now provides all its scans and photocopies in colour.
What if I have a problem downloading my document?
If the item fails to print at the first attempt, the system will allow you a second attempt. We would advise that you do not close the document until it has printed successfully.
If you continue to experience problems, please contact the Inter-Library Loans Department in the Medical Library with details of the problem, and we will contact the British Library on your behalf.
