You will receive an e-mail from British Library informing you that it is available. This will contain instructions, the item request number and a hyperlink to your document. Click on the link while your computer is connected to the Internet and you can download the document.
- How to set up Email Direct Delivery
- Can I receive my articles via a personal email address?
- How many times can I print the item?
- On receiving the email notification, how long have I got to download and print?
- Can I save items on my hard drive?
- Great – I’ll get all the illustrations in colour!
- What if I have a problem downloading my document?
- Reasons for non-supply of document delivery items
How to set up Email Direct Delivery
- Ensure that the computer you will be using to access the electronic article has Adobe Reader 7 or 8 installed.
- If you have Adobe Reader version 8, it is now possible to download SED documents using Adobe Digital Editions
- Speak to your local IT support about this if you need help, or go to www.adobe.com to install version 7 or 8.
* British Library Secure Electronic Delivery (SED) service does not work with Adobe Reader 1-6 Please do not install any of these versions if you wish to use this service.
- Test that your computer is ready to receive SEDs by using this test document from the British Library’: The authorisation process should be carried out automatically.
- Using the online form, select “email delivery”, or complete the Email Direct registration form. We must have details of your email address – if it changes, or you wish to use a different email a new registration form must be completed.
Can I receive my articles via a personal email address?
Yes, so long as the computer you are using has Acrobat Reader 7 or 8 installed, and you can access the email to which the article has been sent.
Test that your computer is ready to receive articles by secure delivery by using this test document from the British Library
Articles will only be sent to one email address – make sure the library knows the most appropriate one to use.
How many times can I print the item?
Please note: You are only allowed to access the document once.
Do not click on the link until you intend to download the document.
You are permitted to make only a single paper copy from the electronic copy. Once received and printed, the electronic file cannot be stored.
On receiving the email notification, how long have I got to download and print?
- The electronic copy is available on the British Library secure server for a period of 30 days, after which the file will be deleted.
- Any file not accessed in time will have to be re-requested at additional cost to you.
- You may not make any further electronic copies or convert the file into any other format.
- You may not cut and paste or otherwise alter the text.
You should take into consideration any time away (vacation, or travel for work purposes) that may result in you being unavailable to access and print out the document within the 14 day time period, BEFORE submitting your requests.
Can I save items on my hard drive?
You must not retain the electronic copy for future use. This is a requirement of the terms and conditions of the British Library’s Library Privilege Service and of sections 37-39; 41- 42 and 45-50 of the UK Copyright, Designs and Patents Act 1988.
All copies supplied are made under the Library Privilege Service and may not be further copied.
Great – I’ll get all the illustrations in colour!
We’re delighted to say that the BL now provides all its scans and photocopies in colour.
What if I have a problem downloading my document?
If the item fails to print at the first attempt, the system will allow you a second attempt. We would advise that you do not close the document until it has printed successfully.
If you continue to experience problems, please contact the Inter-Library Loans Department in the Medical Library with details of the problem, and we will contact the British Library on your behalf.
Reasons for non-supply of document delivery items
- *Online First Publication
Many publishers now offer access to journal articles online before their official publication in the journal, this may mean that you are able to discover details of articles that have not yet been published.
Access to Online first articles are usually restricted to subscribers of the journal only, which means we may not be able to obtain them before the official date of publication. Many publishers also restrict access to certain years of electronic journal subscriptions.
- Item has not yet been published
We are not be able to supply items that have not been published. Very recent books may also be difficult to obtain as it takes several weeks for the British Library to process new stock and other libraries are reluctant to lend very recent publications
- Wrong item details
If the details you provide do not match a publication your request will be returned. If we are unable to add any more information, the request will be returned to you to provide more information.
- No UK suppliers can be found
We usually only supply document delivery through libraries in the UK. If the item you have requested is rare or from an overseas publisher it may be difficult to locate in the UK. Requests from overseas libraries can be costly and time consuming.
- Request refused for copyright reasons
The supply of inter library loan articles from electronic resources relies on the copyright policy of the publisher. Some publishers will not allow supply of articles through inter loan from the electronic version. This may mean we cannot provide you with a copy of the article if it is not held in hard copy by a UK institution.
- The supplier declines to lend
The loan of physical books and journals relies upon the policy of the lending institution. This may mean that we cannot secure a loan of your requested item even when it is held by a number of UK libraries.
Common reasons for refusing to lend include:
- The item is a new addition to the collection
- The item is in high demand
- The library has a legal obligation not to lend the item