Planned Outage: Rescheduled Power Shutdown

Affected Services:

• Internet Access from the Addenbrookes Site
• Internal Network Access on the Addenbrookes Site
• Email (Medschl and external mail hosted on the CSCS servers)
• Data storage systems on the Addenbrookes Site (Home / Group shares)
• Managed, Unmanaged Servers and Hosted Servers
• SDHS (Secure Data Hosting Service)
• Remote Access (VPN/Citrix /SSH/SFTP)

Please note that this is not an exhaustive list.  All services are vulnerable during this downtime.

Affected sites: Addenbrookes site

Start date: 10pm, Saturday, 1^st October 216

Estimated completion date and time: Sunday 2^nd October

Additional information:

The power maintenance work delayed from the 23^rd/24^th September has now been provisionally rescheduled to take place on the 1^st/2^nd October.  Unfortunately this disruption is outside of our control and regrettably we have no option but to power down all systems while this power work is carried out.  Under this new plan power will be removed from the CSCS Medicine Data Centre by 10PM on the evening of Saturday October 1^st. The contractors’ intent is for the power to be available again on the morning of Sunday 2^nd October.

As this work will remove all power supply to the Medicine Data Centre, all equipment located in that room will need to be powered down in good time for the power interruption.  CSCS staff will begin powering down all managed servers and essential infrastructure and associated hardware from 6pm Saturday October 1^st.  We ask that customers with non-managed equipment that is hosted in that room shut the devices down by 6pm on Saturday 1^st October.  Any customer equipment still powered on after this time will be hard powered off by CSCS staff. If you wish us to power up your unmanaged devices, please provide clear and detailed startup documentation before close of business on Thursday 29^th September if there are any dependencies for your equipment.

Once power has been restored and confirmed as stable on the morning of Sunday 2^nd October CSCS staff will begin the process of powering up systems. Due to the large number of servers and equipment in that room, we do not have a specific target time for services to be restored and be considered stable.

Please contact the Service Desk if you have any questions or concerns.

Service Desk

Clinical School Computing Service

University of Cambridge School of Clinical Medicine Cambridge Biomedical Campus

Phone: 01223 336261

Email: servicedesk@medschl.cam.ac.uk

Web: http://cscs.medschl.cam.ac.uk/