If the Library does not hold the title you need,
and it is not available via NHS ATHENS, we can order it for you:
- Who can make requests?
- What can be supplied?
- How will it be supplied?
- How to make a request
- How long does it take?
- Copyright Legislation – what you can and can’t do with an article we supply
New service: “Request a Digital Copy”
In addition to our existing Document Delivery service, there is new functionality built into iDiscover.
You can “request a digital copy” of a paper or chapter that is not held by the University, and it can be delivered as PDF within 24hrs.
Medical Library Document Delivery: Who can make requests?
- You must have a valid Medical Library membership before proceeding.
What can be supplied?
- Copies of journal articles.
- Chapters of books
- Loans of books and whole issues of printed journals.
- Conference papers and theses may also be available.
Please check iDiscover (the library catalogue) and NHS e-journals for those with an NHS ATHENS account
before placing your request to confirm that the item you require is not available via Medical Library resources.
Although we can supply over 90% of requests we cannot guarantee to always be successful.
How will it be supplied?
E-Mail – A link to the document will be delivered by email. (Please note you will need a BL On Demand Account to open the document)
How to make a request?
Register with the British Library On Demand service:
The British Library uses DRM Lite as an electronic delivery method that allows the supply of securely encrypted documents and ensures the item is used only as permitted by the rights holder.
Adobe Reader 10 or above is required on any device you use to view documents, including mobile devices.
- Use the online form to request an item from other UK libraries through document supply.
NB: We need one request form per item.
How long does it take?
As we rely on other institutions for material supplied by document delivery we cannot predict how long it might take to supply your request, however you should expect a response regarding your request within 3-5 working days. In practice many requests are supplied within 1-2 working days but this is not guaranteed.
We will keep you informed if there is any reason for delay in supplying your request.
PLEASE NOTE THAT SERVICE STANDARDS ARE SUBJECT TO CHANGE DUE TO CORONAVIRUS
Copyright Legislation – what you can and can’t do with an article we supply
We will not process your request unless you agree with the following Copyright Declaration. The request form gives you the opportunity to agree with these terms and conditions.
I AGREE TO COMPLY WITH THE FOLLOWING COPYRIGHT DECLARATION:
For further information on copyright regulation see the Copyright Licensing Agency
Contact for further information
Please contact us if you have any questions about the service or a particular document delivery request: